Punch Taverns – Records Management
Punch Taverns is one of the largest owners of leased and tenanted pubs in the UK, owning several thousand properties distributed across the entire country. Managing legal agreements and other related documents for these properties is a significant task with legislative requirements, in addition to benefiting from the availability of information.
Locating and providing correct legal agreements and other important premises-based documents was becoming increasingly time consuming given the ever expanding size of the Punch estate. Furthermore integrating these documents into the companies award winning business intelligence portal was impossible. Punch needed a simple and frictionless way for staff to store these documents in the correct place, whilst maintaining an audit history of document changes to meet compliance guidelines.
We worked with Punch to deliver an extremely simple system that integrated with their on-premise SharePoint system to upload and manage various document types. This satisfied legal requirements, enabled Punch to leverage these documents within its customer portal, and all without disrupting internal staffs working practices.